Current Vacancies
Customer Service Assistants
Casual Employment
Reed Graduation Services is on the lookout for a team of enthusiastic and motivated customer service assistants to join our fun and dynamic crew. Successful candidates will be offered work at a variety of locations across Metropolitan and Regional Queensland. Shifts are available throughout the year.
The positions require applicants with a great personality and the ability to offer first class service to our graduates and their families. The ability to communicate with clients and maintain a professional persona is of high importance. Successful applicants will be part of an energetic and enthusiastic team in providing photography, gowning and merchandise services to graduates, families and friends.
Responsibilities include, but not limited to:
- Graduate Registration
- Product sales
- Distribution of promotional material
- Crowd control
- General assisting
- Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
- Able to up-sell and cross-sell
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Ability to learn and follow all customer service procedures and policies
The ideal candidates will possess the following attributes
- Excellent customer service skills
- Previous experience in customer support, client services, sales, or a related field
- Great team player and ability to take direction from senior co-workers
- Promotional skills
- Computer literate
- Eye for details
- Flexible and a "can-do" attitude to work
- Fluent and clear English
If you have a passion for customer service and working in a fast pace and fulfilling events environment, this position is for you.
Should you wish to apply for this position and receive information on upcoming event dates, please send your current CV to Simon Hughes at simon.h@reedgraduations.com.au.
If you’re after some extra cash during your studies and you’re a fun and enthusiastic individual…We want you!